Appointments

You can book telephone appointments with our GPs, Clinical Pharmacists or Nurses in advance for various issues such as ongoing medical problems, sick notes, medication changes, blood test results, investigation results and many other things to save time and your journey.

Appointments are available in the evening and at weekends – please call the practice to be directed or email harness.enhancedaccess@nhs.net to book an out of hours’ appointment with one of our local linked practices. Alternatively, please visit 111 online or call 111 to be directed to the help you need.

If it’s not urgent you can also use the online consultation form on the practice website, which will be responded in practice hours.

The evening and weekend appointments may take place by phone, video, or face-to-face depending on clinical need.

More information available here.

Home visits are for those patients who are housebound (unable to leave the their home) or undergoing end-of-life care and therefore cannot get to the Practice. In the time taken for the doctor to do one home visit they could see 5 to 6 patients at the surgery. For this reason it is in the doctor’s and the patient’s best interests that, whenever possible, an effort is made by the patient to attend the practice.

Requests for a home visit should be made before 10:00 am, and the receptionist will need to be given a brief outline of the problem. Please ensure you give the receptionist your name, address and telephone number.

The GP may telephone you first to discuss your home visit request and from the information provided the doctor will then decide what action to take next.

Please be aware – although we are able to register patients who live outside our catchment area where it is clinically appropriate to do so, we are unable to visit patients at home who reside outside our boundary area. Our practice boundary area is the immediate area around our surgery – roughly bordered by chapter road to the north, chamberlayne road to the east, palermo road to the south and church road to the west.

If you have become permanently housebound and live outside the practice boundary area area, you will need to register with one of our GP colleagues closer to where you live so that you are able to continue to access healthcare services. We will ensure, where possible, that your records are transferred electronically to your new practice to avoid any delay – that way our GP colleagues at your new practice will have access to your medical history and medication details.